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Orders
Below are some of are common questions about orders
How do I place an order?
Simply browse our catalogue, select your desired items, and proceed to checkout. You can pay securely using major debit/credit cards or PayPal.
Can I modify or cancel my order after placing it?
Yes, if your order hasn’t been dispatched yet. Please contact our customer service as soon as possible to request changes or cancellation.
Will I receive an order confirmation?
Absolutely. Once your order is placed, you'll receive a confirmation email with your order details and a tracking link once dispatched.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does delivery take within the UK?
Standard delivery usually takes 2–4 working days. Express delivery options are also available at checkout for faster service.
Do you ship internationally?
At the moment, we only deliver within the UK. For international queries, please contact our support team.
Can I return an item if I change my mind?
Yes, we accept returns within 14 days of delivery as long as the item is unused and in its original packaging.
How do I initiate a return?
Simply contact our support team with your order number and reason for return. We’ll guide you through the process.